FAQs

What products does your online store sell?

We specialize in offering a range of organic products including various types of tea, health beneficial tablets, cosmetics, oils, and more. Each product is carefully selected to ensure the utmost quality and effectiveness.

Are your products certified organic?

Absolutely! All our products are 100% organic. They are certified by recognized organic certification bodies. We believe in delivering authentic and healthy products to our customers.

How can I pay for my order?

Currently, we accept payments through RazorPay which allows for a variety of payment methods such as credit/debit cards, net banking, UPI, and various wallets. Please note that all transactions are secure and encrypted for your safety.

How long will it take to receive my order?

Shipping times will depend on your location. Typically, orders within India take 3-5 business days, while international orders can take up to 10-15 business days.

I have a problem with my order, who should I contact?

If you have any issues with your order, please reach out to our customer service team via the Contact Us page on our website. We are always ready to assist you!

Can I track my order?

es, once your order has been shipped, you will receive an email with tracking information. You can use this to track your order until it arrives at your door.

How do I know if a product is in stock?

The product availability is displayed on each product page. If an item is out of stock, it will be marked as ‘Out of Stock’. We do our best to restock items as quickly as possible.

Is my personal information safe?

Absolutely. We take your privacy seriously. All personal information is stored securely and is used strictly in accordance with our Privacy Policy.

Do you offer any discounts or promotions?

Yes, we occasionally run promotions and discounts. Be sure to sign up for our newsletter and follow us on social media to stay updated about our latest offers.

Can I modify or cancel my order once it has been placed?

 We process orders quickly, so we’ll do our best to help you with any changes or cancellations before your order starts being processed. Please contact us as soon as possible if you need to modify or cancel your order.

Are your products cruelty-free?

Yes, all of our products are cruelty-free. We strongly believe in ethical sourcing and production of our products.

 
Is there a minimum order amount?

No, there is no minimum order amount. You can order as much or as little as you like.